Refund and Returns Policy

At RASAM, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 3-day return and exchange policy for your convenience.

Eligibility for Return:

• The item must be unused, unwashed, and in its original packaging with all tags attached.
• Returns must be requested within 3 days of receiving your order.
• Products purchased during sales or promotions are non-refundable.

Return Process:

1. Contact our support team within 3 days via email or WhatsApp with your order number and reason for return.
2. Once approved, send the item back using any registered courier service.
3. Upon inspection, your refund or exchange will be processed within 5–7 business days.

Refund Method:

Refunds are made via bank transfer or store credit, depending on your preference. Shipping charges are non-refundable unless the product was defective or incorrect.

💬 We ensure all RASAM products are carefully inspected before dispatch to maintain our promise of premium quality.