Last Updated: October 18, 2025
Welcome to Rasam! By accessing or using our website, you agree to abide by these Terms and Conditions. Please read them carefully before using our website or placing any orders.
1. General Information
This website is owned and operated by Rasam.
Throughout the site, the terms “we”, “us”, and “our” refer to Rasam.
By purchasing from our website, you agree to comply with our Terms & Conditions and Privacy Policy.
2. Products & Availability
- All items displayed on our website are subject to availability.
- While we aim to display colors and details accurately, slight variations may occur due to lighting or screen differences.
- We reserve the right to update, modify, or discontinue any product without prior notice.
3. Orders & Payments
- Once an order is placed, you’ll receive a confirmation email or WhatsApp message.
- Orders cannot be canceled once processed.
- Payments can be made through Cash on Delivery (COD) or online transfer, depending on your location.
- Product prices are listed in PKR (Pakistani Rupees) and may change without prior notice.
4. Shipping & Delivery
- We deliver across Pakistan, including both intercity and inter-province regions.
- Shipping charges vary from city to city and province to province based on distance and courier rates.
- Standard delivery time is 3–7 working days depending on your location.
- Rasam is not responsible for delays caused by courier companies, weather conditions, or unforeseen events.
5. Return & Refund Policy
- Returns and exchanges are accepted within 3 days of receiving your order.
- The item must be unused, unwashed, and in its original packaging.
- Only defective or incorrect items are eligible for exchange or return.
- Sale or discounted items are non-returnable and non-exchangeable.
- For any issue, please contact us within 48 hours of delivery.
6. Privacy
- Your privacy is important to us.
- We collect and use your personal data only to process orders and improve your experience.
- We do not sell or share customer information with third parties.
- For more details, please read our Privacy Policy.
7. Intellectual Property
- All designs, images, content, and materials on this website belong to Rasam.
- Reproduction, modification, or redistribution without permission is strictly prohibited.
8. Limitation of Liability
- Rasam is not liable for any damages or losses arising from the use of our products or website.
- Use of our website is at your own discretion and risk.
9. Updates to Terms
- We reserve the right to revise or update these Terms & Conditions at any time.
- Any changes will be posted here with a new “Last Updated” date.
10. Contact Information
If you have any questions or concerns regarding our Terms & Conditions, please contact us at:
📩 Email: rasamoffical01@gmail.com
📞 Phone: +92 327 4378369
